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Customer Support Agent

GNM Salon Apparel
Full-time
Remote
Kenya, Kenya
$3 - $4 USD yearly

ABOUT US: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class Customer Service Representatives!

** HOW TO APPLY **
  • Paste the following link into your browser: https://bit.ly/cs-application-link
  • Use application code: JAZZHR

PERKS & BENEFITS:
  • Salary- $3-$4USD/hr
  • Paid Time Off!
  • Health and dental insurance
  • Holiday Bonus!
  • Work from home!
  • We're growing fast, which means more chances of advancement!
RESPONSIBILITIES:
  • Address customer inquiries through email, phone, live chat, and/or social media.
  • Assist our customers with orders, shipping, product information, and returns.
  • Focus on quality-based responses as the standard day-to-day
REQUIREMENTS:
  • Proficiency in English is mandatory (both written and verbal)
  • 1 year of Customer Service experience is required
  • Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
  • Excellent problem-solving skills and communication skills
  • Solutions-oriented and flexible
** HOW TO APPLY **
Paste the following link into your browser: https://bit.ly/cs-application-link
Use application code: JAZZHR

INTERNET REQUIREMENTS:
Personally owned PC or laptop with a minimum of 15 Mbps for Upload & Download speed.


Note: Only applications submitted via the provided link will be considered.