Q-Sourcing Servtec logo

Qss-Dc-Esl-Dispatch Clerk

Q-Sourcing Servtec
Full-time
On-site
Nairobi, Nairobi, Kenya

JOB TITLE: DISPATCH CLERK
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competentskilled, and experienced Dispatch Clerk to work in Kenya.

KEY ROLES AND RESPONSIBILITIES
Collecting and Packing Jobs
  • Ensure all jobs are collected from the picking area.
  • Pack jobs appropriately for dispatch with a high level of accuracy to avoid mix-ups
Scanning and Documentation
  • Scan each job out on the Hercules system.
  • Attach relevant documents to each scanned job.
Verification and Approval
  • Ensure each job has relevant documents, signed and stamped, before handing them to riders.
  • Verify all jobs with the security guard before dispatch.
  • Ensure jobs dispatched with delivery notes have the necessary approvals.
  • Update the delivery note tracker with the same approvals.
Coordination with Customer Service
  • Follow up with the invoicing Clerk in charge to ensure the order is processed and invoiced.
  • Attach the invoice to the delivery note (DN).
Route Assignment
  • Assign riders their routes appropriately in liaison with the supervisor.
Delivery
  • Ensure jobs are delivered to the correct client at the right location.
  • Reporting and Clarity:
  • Report all issues arising within the dispatch area to the supervisor.
  • Seek clarity from the supervisor when necessary.
Additional Duties
  • Perform any other duties that your superior may assign from time to time.


QUALIFICATIONS
  • High school diploma or equivalent.
  • Previous experience in a dispatch or logistics role preferred.
  • Strong organizational skills with attention to detail.
  • Ability to work independently and as part of a team.
  • Proficient in using dispatch and inventory software (e.g., Hercules system).
  • Excellent communication skills.
  • Ability to handle multiple tasks and meet deadlines
Key Competences.
  • Accuracy and attention to detail.
  • Strong problem-solving skills.
  • Effective time management.
  • Customer-focused mindset.
  • Ability to work under pressure
Working Conditions
  • This position may require standing for extended periods.
  • Ability to lift and move packages as needed.
  • Fast-paced environment requiring flexibility and adaptability

Application procedure:
Interested and qualified applicants should submit their applications through the link below



Note: Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION