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Sales and Marketing Intern

Incourage
Internship
On-site
Nairobi, Nairobi, Kenya

 

About the Sales and Marketing Intern role

The Sales and Marketing Internship offers a unique opportunity to gain hands-on experience in the insurance industry and develop essential skills in business development.      

Duties and Responsibilities

  • Identify and acquire potential Agency Leaders (AL). The AL’s will lead a team of sales  agents, ensuring they meet sales targets, and provide them with training and support.
  • Effectively gather information from potential Insurance Agents (IA) and Agency Leaders.
  • Facilitate the onboarding process for Insurance agencies and Agency Leaders onto the app.
  • Strategically maintain and enhance business relationships with branches.
  • Contribute to decision-making processes regarding investment allocation among branches.
  • Assist in monitoring and evaluating AL and branch performance and recommend necessary action.
  • Undertake administrative tasks of the Business Development (BD) department to ensure smooth operations of the department.

Note:
This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

Requirements for the role

  • A bachelor's degree in business, finance, insurance, marketing, or a related field is preferred.
  • Possess at least 6 months of experience in insurance sales, customer experience or any other related position at an insurance company or Brokerage/agency.
  • Demonstrate a strong passion for enhancing customer experience.
  • Exhibit enthusiasm for collaborative efforts in improving the application.
  • A solid understanding of the insurance industry, including different types of insurance products, coverage options, and basic principles of risk management.
  • Previous experience in customer service, account management, or a related field is preferred. Experience in the insurance industry is necessary.
  • Strong communication skills, both written and verbal, are crucial. The ability to analyze and solve problems efficiently.
  • A customer-centric mindset with a genuine commitment to providing excellent service. 
  • Strong organizational skills to manage client portfolios, track communications, and ensure that policy renewals and other deadlines are met.
  • Familiarity with customer relationship management (CRM) software and other relevant tools used in the insurance industry.
  • Awareness and understanding of insurance regulations and compliance requirements to ensure that all interactions and policies adhere to legal standards.
  • The ability to adapt to changes in the insurance landscape, including policy updates, industry trends, and regulatory changes.