Sales & Marketing Trainee

Location:

Mombasa, Nakuru (Mombasa, Nakuru residents most preferred)

Start Date:

October 15, 2024 

Apply by September 25, 2024

About Numida: 

Numida uses proprietary credit models and tech-enabled underwriting processes to provide unsecured working capital loans to African micro and small businesses. Instead of borrowing from informal lenders or family, business owners download the Numida app, apply in minutes, and receive capital within a day. There’s 20 million of these businesses in Africa representing a $5 billion market opportunity and traditional microfinance is failing them. We have figured out how to score and disburse unsecured loans to cash-based businesses that have no digital transaction history, with excellent collection rates. Within 10 years, we anticipate enabling at least 1 million small business owners on the continent to achieve their dreams. We are Uganda’s first YC-backed startup and are also backed by world class investors such as Serena Ventures, Onafriq, Breega, and 4Di Capital. 

For more information about Numida, please visit numida.com 

The Role: 

We are looking for a self-driven and results-oriented Sales and marketing intern who will help Numida convert potential clients into successful loan applicants. This position will report to the Field Sales Team Leader. This role is reserved for someone who is highly energetic, self-motivated, able to work independently, and willing to go the extra mile to achieve their targets.

Your Responsibilities:

• Capture 25+ business owners’ details on a daily basis; make them aware of Numida’s offerings


• Meet individual and your team’s sales targets


• Create a systematic plan to help you achieve daily targets


• Help potential customers download the app and walk them through the application process if they request support


• Develop calling lists for potential customers who are not willing to borrow immediately but might be interested in the future


• Be the ears of Numida in the field; report back any relevant findings to your supervisor and, in critical cases, to the broader Numida team

Skills & Qualifications:

• BS/BA degree in Sales and Marketing,  any business course or relevant field. Diploma + Prior field sales experience is acceptable.


• 1+ Years, of prior experience in a sales or marketing role is preferred, but not compulsory


• Proficient in computer and mobile technology – you are experienced with Android apps and desktop productivity software like Google Drive, Google Sheets, Google Docs, etc. 


• Verbal and written fluency in English and Kiswahili is an added advantage


• Ability to provide customer support using professional and clear language


• Knowledge about and practical experience with the principles of great customer care, and superb etiquette 


• Exceptional organizational skills and attention to detail 


• Excellent interpersonal skills and high levels of empathy – you are patient enough to truly listen to and understand the needs and wants of Numida’s users, and can address their questions or concerns.

Who You Are:

• A believer that small business growth in Kenya will drive community development and wide-scale economic improvement


• A highly productive, results-oriented, self-driven individual committed to excellence 


• A street-smart individual who can speak confidently with business owners in Kenya


• A balanced planner and doer who can manage a heavy workload effectively


• A fast learner who is entrepreneurial in spirit and can balance both growth and risk management priorities


• A team player with the humility to ask for help when needed and to accept feedback to rapidly iterate on your work

Why Numida:

At Numida, we believe our values make a difference:

• We are committed to active inclusion and diversity


• We are transparent 


• We succeed when our customers succeed


• We do not only get things done but also in the right way.


• We value, support and help each other grow.


• And we have fun!

How We'll Reward You:

This contract will be renewed monthly based on performance, with the possibility of long-term extension in a fast-growing East African technology start-up. We are an unconventional business, and our workplace is inspiring with a lot of opportunities for personal growth and fun. You will receive a competitive salary and benefits commensurate with experience, and have the opportunity to work with a dynamic and diverse team based in Kampala, Nairobi, Montreal/Toronto/Vancouver, and San Francisco.