Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income members of society.
We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of a Field Sales Agents in our Commercial Department.
At Poa, we pride ourselves on being a values-driven company, and we love working with values-driven employees. Poa's vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, We CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it , solve it, Engage with the bigger picture even in the details, Care about each other and Tujienjoy kazini.
Mission Statement for the Role:
Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory.
Overall Responsibility:
Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales.
Area Coverage:
Kajiado Territory: Rongai, Kiserian, Ngong and its environs
Key SMART Results for A-Player Success
1. Drive attainment of monthly sales targets as per the vintage:
- Month 1: 10 sales
- Month 2: 15 sales
- Month 3: 20 sales
2. Source at least 20 prospective customer visits daily and develop a sales funnel of customers categorized into the system as below:
- Hot Leads: 20%
- Warm Leads: 30%
- Cold leads: 40%
- Paid customers: 10%
3. Marketing Material Utilization: Within the first 3 months after joining
- Drive 12 fliers per sale. Must adhere to brand guidelines prescribed by the company which are periodically auditable
4. Operational Excellence: Within the first 3 months after joining
- Attain 100% work attendance record with an absence management that is fully compliant to company policies and procedures
- 100% compliance on system usage for lead generation, categorization & sales made
- Timely reporting of sales updates at 11am, 3pm and 7pm on a daily basis
- Ensure 100% adherence to the company's guidelines on No-Cash financial transactions from customers.
Department stage of development where this role sits:
Rapid Scale and Growth
Core energy required for this position:
Doer / Positive/ Aggressive
Key Competencies Criticality (H, M, L)
1. Excellent sales person with a good understanding of the buying and selling process - H
2. Tactical, scrappy, relentless energy and focus to exceed targets - H
3. Accuracy of forecasting and credible pipeline of sales funnels - H
4. Ideally, experience selling consumer durables/FMCG/home internet services/in low-income and informal communities - H
5. Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports - H
6. Work with marketing team to deliver improvements in brand engagement scores in assigned territory - M
7. Ability to work and adhere to rules prescribed by the company. Adhere to CRM tools for inputs and must maintain healthy conversion ratios to exceed expectations - M
Mandatory criteria with no exceptions to hire:
1. Must have direct selling experience to end customers, 1–2 years of successful track record of earning incentives.
2. Must have successfully achieved monthly, quarterly and yearly sales targets.
3. Must have strong sales acumen and high integrity.